All Systems Operational
Application Operational
90 days ago
99.97 % uptime
Today
Web App ? Operational
90 days ago
99.97 % uptime
Today
Knowledge base Operational
Requests Operational
Request Types Operational
Analytics ? Operational
API Operational
Slack Operational
Email Operational
Integrations Operational
Text messaging (SMS) Operational
Microsoft Teams ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 27, 2021

No incidents reported today.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021
Resolved - GCP Load balancing issues have been resolved and the platform is back to being fully operational as of 10:14 AM PST.
Nov 16, 19:53 UTC
Monitoring - It looks like GCP has starting pushing fixes and the service is starting to come back online.
Nov 16, 18:14 UTC
Identified - There seems to be a global GCP outage which is affecting our services. We are keeping an eye on the issue and will post updates here when there is more information.
Nov 16, 17:59 UTC
Investigating - We are currently investigating this issue. It seems to be an issue with Google Cloud Load Balancing
Nov 16, 17:46 UTC
Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.

Nov 13, 2021

No incidents reported.