Issues loading askSpoke

Incident Report for atSpoke

Resolved

We have resolved the issue customers may have been experiencing when loading askSpoke. We're back to normal now and thank you for your patience.

Posted Jun 22, 2020 - 17:24 UTC

Monitoring

We have fixed the issue and we’ll continue to monitor for any errors.

Posted Jun 22, 2020 - 17:12 UTC

Identified

We’ve currently identified issue with our upstream infrastructure provider (database), we are working with them to resolve the issue.

Posted Jun 22, 2020 - 17:04 UTC

Investigating

We have reports from customers having issues loading the askSpoke web app. We are investigating the causes and will update here very soon.

Posted Jun 22, 2020 - 16:46 UTC

This incident affected: Application (Web App).